1. Share the fence or gate requirement
Start with the product family, target quantity and delivery country. Add the custom dimensions, material, finish and matching gates or accessories. A contractor can attach the latest site layout; a distributor can supply an item specification and reference sample details.
The RFQ checklist helps organise a mixed enquiry. Mark quantities as metres, panels, posts or complete sets so each line can be interpreted correctly.
2. Resolve the specification and interfaces
We check the inputs needed to quote a manufacturable assembly: panel edges, post connection, gate opening, hardware position and pack contents. We identify missing dimensions and separate fixed project requirements from options proposed for your review.
If a sample is needed, first establish what it must demonstrate: finish, a component fit or a particular assembly. Sample scope, cost and timing are discussed for the order.

3. Review an itemised quotation
The quotation defines the products and quantities, included components, finish and commercial terms. Review the delivery destination and trade terms alongside freight and any separately priced services.
Compare alternatives on the same basis. A panel-only price cannot be compared directly with a price that includes posts, fixings and gates. Record agreed exclusions so the purchasing and installation teams share the same scope.
4. Confirm the order and document revision
Release the order using the accepted quotation, drawing revision, quantities, payment terms and agreed schedule. Include approved label artwork and the sample acceptance record where relevant. These references become the manufacturing instruction for the custom batch.
Changes after confirmation need a review of materials, production progress, cost and timing. Use a new drawing revision and written agreement to avoid conflicting instructions reaching production.
5. Produce and check the agreed items
We coordinate the confirmed in-house or partner production route and check the specified material, dimensions, visible workmanship, finish and component counts. Any hold point for a sample or independent inspection is built into that sequence before dispatch.
Any agreed third-party inspection needs to fit this sequence. The required items and documents should be available before the shipment is closed for dispatch.

6. Pack, dispatch and check on arrival
Products are grouped and labelled for shipment, with transport coordination based on the agreed terms. Check the delivered packs against the packing list and keep the item labels for installation and future reordering.
If an item is missing or damaged, send the order reference, pack label, affected quantity and photographs to info@fencingwise.com. These details help locate the issue and agree the next action.

